Privacy Policy
The following Privacy Policy (hereinafter the “Policy”) governs the manner in which MS Kapital and its affiliates collect, use, maintain, and disclose personal information and explains how you may access your personal information.
This Policy applies to personal information and aggregated information that we collect through the MS Kapital website, ms-kapital.com, and should be read in conjunction with the website's Terms of Use. Personal data is processed in accordance with the UAE Personal Data Protection Law and other applicable regulations. In certain circumstances, other laws may apply to the personal data we process.
Where this Policy refers to "we", "us", or "our", it refers to MS Kapital. Where this Policy refers to "you" or "your", it refers to the user of the website.
By viewing or using the website, or by obtaining any goods or services from us, you will be deemed to have agreed to this Policy. If you do not agree with this Policy, you must refrain from accessing or using the website.
Personal information, including but not limited to your name, address, phone number, email address, date of birth, and payment information, may be collected when you voluntarily provide such information through the following methods, including but not limited to:
1. Participating in surveys and other promotions available on the Website.
2. Communicating with us through the Contact Us details provided on our website, through Customer Service Live Chat, or via telephone.
3. Interacting with us on our social media platforms (such as Facebook, Instagram, Twitter, and LinkedIn) or through the Website.
4. Other sources, including third parties, where it is reasonably necessary for our normal business practices to do so.
Aggregate information is generated by MS Kapital's systems and is not directly related to you personally. Whenever you interact with MS Kapital products and/or services, we automatically receive and record information on our server logs from your browser or device. This may include your IP address, device identification, “cookie” information (please see the section below titled “Cookies and Tracking”), the type of browser and/or device you are using to access our services, and the page or feature you request.
MS Kapital uses this data to improve its products and/or services. For example, we may use this information to better design the Website for visitors, understand which products and/or services users may prefer, and improve the overall user experience.
Failure to provide necessary personal information when requested may result in certain services not being available to you. MS Kapital may also collect additional information from you in connection with promotions and any information you provide when corresponding with MS Kapital, such as through Customer Service Live Chat or participation in surveys.
II. To disclose information obtained from third parties about you for the purpose of providing the services you have requested.
III. To third parties, aggregate tracking information and other information that does not personally identify you.
IV. To third parties where MS Kapital believes, in good faith, that such disclosure is required by law or legal process.
V. To third parties, your authorized personal information, where such authorization has been obtained at the time the information is collected from you.
I. To enhance website services, develop new features, authenticate users, and conduct data analysis and research.
II. To verify your identity and assist you if you forget your password or login details for any of MS Kapital's registration services.
III. To assist in providing the services requested by you.
IV. To provide you with further information about other websites and services that MS Kapital considers may be of interest to you.
V. To provide news, event-related information, and updates. You may withdraw your consent to receive such communications at any time.
VI. For marketing, promotional, and publicity purposes, including carrying out direct marketing, market research, and surveys.
VII. For internal purposes, including the development and administration of our websites, data analytics, and compliance with our legal obligations, policies, and procedures.
VIII. To ensure that you are presented with information that is most relevant to you and your interests.
IX. For the purpose of receiving and assessing complaints made against us.
X. To prevent and detect misuse or fraudulent activities, and for any other use that you authorize.
Information collected through Google Analytics does not include, and is not linked to, any personal information. Google shall not share the collected information with other Google products and tools. The information collected allows us to evaluate the use of this Website, analyze user behaviour, and improve the user experience.
To obtain more information about how to opt out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout.
II. opt in to agree to be contacted by MS Kapital in relation to certain matters, such as notifications of new features on the Website, beta testing opportunities, or promotional activities.
To protect your personal information, we employ several security measures, including the use of secure servers.
We have established procedures to address any suspected or actual Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Where direct communication with you would involve disproportionate effort, we may instead inform you through public communication or other similar measures that are equally effective.
